Legal
Privacy Policy
This policy explains what personal information Capacity Developers for Africa (CDFA) collects, why we collect it and the choices you have.
1. Who we are
Capacity Developers for Africa (CDFA) ("CDFA", "we", "us") is a training institute based at Millennium Blvd, Strubens Valley, Johannesburg, South Africa. We are the controller of the personal information described in this policy. You can reach our team at training@trainingcdfa.com.
2. Information we collect
- Contact details you give us when enquiring or registering: name, email address, phone number, organisation and job title.
- Booking and billing details, including purchase orders, invoices and payment confirmations.
- Enquiry content you share with us by email, WhatsApp, phone or the site, such as the course, dates, venue and number of participants.
- Basic technical data when you browse the site, such as pages visited, browser type and country, used to improve the site.
3. How we use your information
We use your information to respond to enquiries, manage bookings and payments, deliver training, issue certificates, send newsletters and course updates you have requested, and improve our courses and website. We do not sell personal information.
4. Sharing
Your information is shared only with service providers who help us operate, such as website hosting, email delivery and payment processing, and only to the extent needed to provide those services. We may disclose information where required by law.
5. Retention
We keep enquiry and booking records for as long as needed to provide services, meet tax and accounting obligations, and resolve disputes. Newsletter data is kept until you unsubscribe.
6. Your rights
You may ask us to access, correct, update or delete the personal information we hold about you, or object to marketing messages, at any time by emailing training@trainingcdfa.com. We will respond promptly and confirm any action taken.
7. Cookies
The site uses only essential functionality and privacy-respecting analytics. We do not use advertising cookies or trackers that follow you across other websites.
8. Changes
We may update this policy from time to time. The current version is always available on this page. Significant changes will be highlighted on the home page.